This video narrates and explains how to figure out how to install an unknown device using the device manager. The first step is to access the device manager through the control panel/system. Once in device manager you must select the show devices options. Once the device menu is visible you then find the unknown device section and copy the name of the device driver. The next step is to open Google search engine and paste the unknown device ID name. After the search is complete you will see many different posts on what the device may be and how to trouble shoot the unknown device.